The basic of internet service providing is to give your end users ever dying beautiful experience that will always keep them coming back to your service more and more, making them desire your services the more not minding the cost and the distance. What happens if you call you’re your client at every noticed down time and try finding out what has gone wrong. You be at their service within some short period of time making sure they experience maximum uptime. People pay for experts to work for them, not because they don’t want you to do the job but because they know what they truly want to achieve a the end of the job.
creating a cacti server to monitor your customers from your end is a very important thing for any internet service provider to avoid being driible around by your end user customers.
profitably it take just few steps to create an icon for each customer in your dash board.
To do this, having downloaded your cacti server which is in the VM virtual machine which serves as a server.
step 1 : go to your dash board click on console which opens a new window that will display the information below.
|You are now logged into Cacti. You can follow these basic steps to get started.
click on create device.
At the extreme right end on the dash board click on ADD.
A new window will appear requesting a whole lot information of the device your want to add.
Step 2 : Next your going to give the host meaning NAME. #pfreetech for example.
VALID IP 192.168.1.7 as the case maybe base on your IP configurations.
Click on monitor host.
Change the CATUS to PUBLIC.
Notification should be change to GLOBAL LIST.
Change the SNMP version to VERSION 2.
Click on create.and then a window displaying the information below will appear, for this host.
Create Graphs for this Host
*Data Source List
After then, in the interface choose kernel interface statics and click on next , this will then bring you back to the home page where will then create the main graph by adding our interface.
On the top written boldly create graph click on it and add your interface which might be probably ether 1 and then click on create and your good to monitor your customer from your angle anytime.
The cacti server delivers client data information in three colors, namely Red, Blue and Green and then plays and audio sound to notify the network admin on the status of the client.
The good thing about this cacti is that you are in no position to enter into any argument with your customers again since you now have their real time graph of utilization which you can screen shot and send to them at any time, this will also increase your relationship with your clients hence you now have full access to them and can then call them at any time to ask them if they are having troubles with their network if you notice anything wrong with their graph of utilization.
Below is a screen shot of a real time graph captured from a cacti server.